Assessor Resource

ICTPMG804
Evaluate and use telecommunications management networks

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to analyse, evaluate and monitor business performance using telecommunications management network (TMN) systems in the management of open systems in communications networks.

It applies to individuals who have a very high level of technical management skills and knowledge in telecommunications networks and systems.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to evaluate and use telecommunications management network

1.1 Research and evaluate network management architectures in common carrier and extended models

1.2 Evaluate features and functionality of Standards Committee International Telecommunications Union
(ITU-T) TMN architecture and network models

1.3 Research and evaluate techniques for collecting management information from network nodes using interrupts and polling

1.4 Analyse configuration management problems and produce assessment report on solutions by integrated network management systems

2. Analyse fault management and accountability procedures

2.1 Evaluate effectiveness of fault management processes from beginning to resolution, including automation of fault management

2.2 Analyse reasons for alarm correlation with process analysis and apply fault identification to network problems

3. Plan for reliability and survivability

3.1 Research and produce a report on quality of service (QoS) in a telecommunications context, including relevant international standards and range and type of possible monitoring parameters for QoS

3.2 Analyse reasons for service levels in telecommunications context

3.3 Perform linear and exponential trend analysis on real or simulated data for single monitoring parameter

3.4 Research and assess reliability and survivability in telecommunications context with reference to disaster and security management policies and procedures

3.5 Develop disaster recovery plan for telecommunications network

4. Research and report network management techniques

4.1 Research how accounting records are generated and used for both voice and data networks

4.2 Analyse process of generating bills from accounting records, configuration and client information

4.3 Research and report on network management techniques and standards used for internet

4.4 Research and report on standards used in simple network management protocol (SNMP) network management model and global system for mobiles (GSM) network

4.5 Analyse network management functions over CNET network simulation or similar data network and produce report on findings

Evidence of the ability to:

research and evaluate the architectural features and functions of network management systems

research and report on the following:

the major features, configuration and functions of management systems

fault management and accountability procedures

the major features and functions of quality of service (QoS) agreements

network management techniques

analyse the major features of planning for reliability and survivability.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

evaluate administrative network management systems

review business models and business processes used in telecommunications management networks

investigate enterprise solutions for a given situation

evaluate operations network management systems

determine organisational policies and procedures that relate to management systems

evaluate the impact of the workplace and industry environment on the use of a telecommunications management system.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – project management field of work and include access to:

a telecommunications operations site with a network management system

networked computers with relevant software.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to evaluate and use telecommunications management network

1.1 Research and evaluate network management architectures in common carrier and extended models

1.2 Evaluate features and functionality of Standards Committee International Telecommunications Union
(ITU-T) TMN architecture and network models

1.3 Research and evaluate techniques for collecting management information from network nodes using interrupts and polling

1.4 Analyse configuration management problems and produce assessment report on solutions by integrated network management systems

2. Analyse fault management and accountability procedures

2.1 Evaluate effectiveness of fault management processes from beginning to resolution, including automation of fault management

2.2 Analyse reasons for alarm correlation with process analysis and apply fault identification to network problems

3. Plan for reliability and survivability

3.1 Research and produce a report on quality of service (QoS) in a telecommunications context, including relevant international standards and range and type of possible monitoring parameters for QoS

3.2 Analyse reasons for service levels in telecommunications context

3.3 Perform linear and exponential trend analysis on real or simulated data for single monitoring parameter

3.4 Research and assess reliability and survivability in telecommunications context with reference to disaster and security management policies and procedures

3.5 Develop disaster recovery plan for telecommunications network

4. Research and report network management techniques

4.1 Research how accounting records are generated and used for both voice and data networks

4.2 Analyse process of generating bills from accounting records, configuration and client information

4.3 Research and report on network management techniques and standards used for internet

4.4 Research and report on standards used in simple network management protocol (SNMP) network management model and global system for mobiles (GSM) network

4.5 Analyse network management functions over CNET network simulation or similar data network and produce report on findings

Evidence of the ability to:

research and evaluate the architectural features and functions of network management systems

research and report on the following:

the major features, configuration and functions of management systems

fault management and accountability procedures

the major features and functions of quality of service (QoS) agreements

network management techniques

analyse the major features of planning for reliability and survivability.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

evaluate administrative network management systems

review business models and business processes used in telecommunications management networks

investigate enterprise solutions for a given situation

evaluate operations network management systems

determine organisational policies and procedures that relate to management systems

evaluate the impact of the workplace and industry environment on the use of a telecommunications management system.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – project management field of work and include access to:

a telecommunications operations site with a network management system

networked computers with relevant software.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Research and evaluate network management architectures in common carrier and extended models 
Evaluate features and functionality of Standards Committee International Telecommunications Union (ITU-T) TMN architecture and network models 
Research and evaluate techniques for collecting management information from network nodes using interrupts and polling 
Analyse configuration management problems and produce assessment report on solutions by integrated network management systems 
Evaluate effectiveness of fault management processes from beginning to resolution, including automation of fault management 
Analyse reasons for alarm correlation with process analysis and apply fault identification to network problems 
Research and produce a report on quality of service (QoS) in a telecommunications context, including relevant international standards and range and type of possible monitoring parameters for QoS 
Analyse reasons for service levels in telecommunications context 
Perform linear and exponential trend analysis on real or simulated data for single monitoring parameter 
Research and assess reliability and survivability in telecommunications context with reference to disaster and security management policies and procedures 
Develop disaster recovery plan for telecommunications network 
Research how accounting records are generated and used for both voice and data networks 
Analyse process of generating bills from accounting records, configuration and client information 
Research and report on network management techniques and standards used for internet 
Research and report on standards used in simple network management protocol (SNMP) network management model and global system for mobiles (GSM) network 
Analyse network management functions over CNET network simulation or similar data network and produce report on findings 

Forms

Assessment Cover Sheet

ICTPMG804 - Evaluate and use telecommunications management networks
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTPMG804 - Evaluate and use telecommunications management networks

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: